Busy Busy Busy!
The last couple of months have a been a hive of activity here at Cottage and Glendale, We have welcomed 35 New Owners to the park so far this year and 25 of our owners have already upgraded their own Holiday Homes with us! This has obviously kept our siting team on their toes.
We hope you all agree the new stones and flower beds are starting to look nice, we will soon have our new street name plaques installed so you will all be able to find your caravans easier!!!
Cottage and Glendale Surveys
We would like to thank all of the owners who sent back the 2015 Customer Satisfaction Surveys to us, we had a great response this year with over 50% of Surveys coming back complete. We will be releasing a full breakdown of the scores in the very near future, however as a result of your feedback this year we are introducing some fantastic new changes including:
- Brand New Soft Play Ball Pool in the gazebo outside the Gym – June 2016
- Brand New Todlers Play equipment and safety matting on the decking outside the Gym – June 2016
- Brand New 2 Course Special meal deal in the Lakeside Bar £4.95 – Starting Immediately.
- Dog Wash Area at the rear entrance to the park – Coming Soon
- Longer Shop opening times, on Fridays and Saturdays the Village Store will be open until 6pm – Starting Immediately.
- We are looking into adding some exciting new additions to the pets corner, we will keep you updated on the progress.
- We are introducing some professional childrens entertainment to the Lakeside Bar, keep and eye on the website and Facebook page for more info.
We would like to extend a warm Cottage and Glendale welcome to Danni who joins us in the Reception. Danni will be looking after Reception and Customer Service to make sure our Owners receive the best level of Care and Service we can provide, why not pop into reception, the kettle is always on and introduce yourself.
We would also like to say a huge hello to Mel, Mel is taking over as Bar and Complex manager for the Lakeside, Mel brings to the park a wealth of Knowledge of the hospitality trade and has some great ideas to take the Lakeside Bar forward this year.
As they say in the cartoons, thats all for now folks!
The Cottage and Glendale Team