Covid Update 01/07/2020 (re Opening)
Firstly we would like to take this opportunity to thank you all for your patience through these testing times, we would like to think we are now on the road to regaining some kind of normality back in all of our lives.
Following the recent announcements from the Uk Government we are pleased to announce Cottage and Glendale Holiday Park will re-open for Holiday Homeowners from 9am Saturday 4th July
With the safety of our customers and staff being paramount at this time our on park facilities (Bar/Gym/Laundry/) will not be re-opening just yet and we will bring these back gradually and in line with all relevant guidelines and in as safe a way as possible.
Whilst out and about on the park please maintain social distancing and show courtesy to other Holiday Home Owners and Staff at all times.
Our Reception will be open 9am – 6pm seven days a week. We will have a one-way system in operation outside reception to help maintain social distancing. On arrival at reception please ring the doorbell and wait for attention as we must limit the number of people visiting the office at any one time.
Wherever possible please contact us by telephone as we can answer most queries take payments etc over the phone reducing direct contact.
We are aiming to start re opening the Village Store from Friday 10th July, initially we will be opening Friday – Sunday 9am – 3pm. The Village Store will operate on a one customer at a time only policy, please maintain social distancing at all times if waiting to access the shop.
Play Park & Football Court:
The Play Park and Football Court will be open, please supervise your children at all times to help the young ones maintain Social Distancing wherever possible. We would advise you to wash/sanitise your children’s hands both before and after using the play equipment.
Crazy Golf & Tennis Courts:
To access the Crazy Gold Or Tennis Court please use the side gate adjacent to the new caravan showground, at this moment in time please provide your own equipment if you wish to use these facilities as hire equipment is not currently available.
Maintenance & Contractors:
We will currently be only accepting requests for work inside caravans on an essential only basis i.e. water leaks, gas repairs etc. If you require work to be carried out inside your Holiday Home you will need to vacate the holiday home whilst any of our staff or contractors are carrying out the work.
Covid 19 Update 12/06/2020
Once again we hope you are keeping safe and well.
As yet we still have no confirmed date of re opening the park and after speaking Allerdale Borough Council they have confirmed that no official date has been announced by the Government for Caravan Parks to re open.
We have been advised that the earliest the park may re open is July 4th and this is provisional on the Government being happy that the criteria has been met to move to stage 3 of the road map of Easing Lockdown.
We are now happy to say that our Reception will now be open to from Monday 15th June to deal with Holiday Home Sales Enquiries only from both new and existing customers. We will be operating on a strict appointment only basis from Monday 15th June and we will be adhering to social distancing guidelines.
We can also now confirm that with a view to re opening on 4th July as from Monday 15th June we can allow visits to the park for ‘Essential Maintenance’ purposes.
Any visit to the park to carry out essential maintenance is restricted to direct access to your holiday home only, you may not visit other peoples holiday homes on the park and Reception is closed to all but pre booked appointments. We can allow a maximum stay of 2 hours and social distancing must be observed at all times.
All facilities on the park will still remain closed at this time.
This information will also be updated on our website shortly and a text message sent out to customers.
Once again we thank you for your continued patience through these testing times.
COVID19 (Coronavirus) – Further Update
Following the Uk Governments latest guidance published Sunday 22nd March and the announcement from the Prime Minister last night, Monday 23rd March
The Uk Government has updated its advice for essential travel late yesterday to now state:
‘Essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not to do so puts additional pressure on communities and services that are already at risk.’
Yesterday’s further announcement included new measures to include:
People in Briton are to stay at home and are only allowed to leave their homes for very limited purposes:
- Shopping for basic necessities
- For one form of exercise a day
- For medical needs
- Travel to and from work that is necessary and cannot be done from home
As a company we are having to make decisions that until recently would never have even imagined.
The Governments instructions have also been for all nonessential businesses to close, specifically including caravan parks.
As of Tuesday 24th March we have been instructed to close our doors and we are instructing all customers not to travel to our park and those that are currently on park are being asked wherever safely possible to leave the park and go home.
We have already closed all facilities which now includes our play park and suspended our sales operation, we will now be closing our office to the public from Tuesday 24th March. All Urgent calls can be made to our emergency mobile number 07553 636525 which will have a voicemail service in place if your call can’t be answered.
Contractors have been instructed to not visit the park until further notice however we will still have a staff presence on site to carry out essential park maintenance to ensure we still have our beautiful park to come back to. Please maintain the recommended distance from any staff members out on site.
We ask you for your continued patience through these difficult times. Our park owner, management team and staff only have access to the same public information available on the government website as the general public. We are constantly reviewing the updated information and will update our procedures as soon as possible.
These are heartbreaking times for businesses and families alike, but we must all do what we can to follow the guidance we have been given, prevent the spread of this virus further and reduce the impact on the NHS.
Please take care and stay safe.
Cottage and Glendale